The concept of Low-Touch economy is not new to Malaysians who have already adapted to digital lifestyle pre-Covid-19 era. It is, however, high time for businesses to fully embrace the model in moving forward.
A recent trip back to Malaysia was an eye-opener for Jennifer Lee as Malaysians were using e-wallets and tapping their Wave credit cards while Americans still prefer chip credit cards and signing receipts.
WISE AI founder and co-director Justin Goh says Malaysia must look into policies that will stimulate artificial intelligence and facial recognition which will turn the nation into a leading industry player in Southeast Asia.
Choson Exchange participant Michelle Yip cherishes recent trip to North Korea as the Malaysian believes there is so much talent and potential to be unlocked there.