Industry players see new technologies such as automation and artificial intelligence as an opportunity to upskill their staff en route to establishing Malaysia as the preferred contact centre hub.
Category: Tech
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Facial recognition and other technology advancements are great for the hospitality, tourism and events industries and will blend well with the human element, stresses WISE AI co-founder Justin Goh.
High time Malaysia recognised importance of facial recognition
WISE AI founder and co-director Justin Goh says Malaysia must look into policies that will stimulate artificial intelligence and facial recognition which will turn the nation into a leading industry player in Southeast Asia.
Malaysian Huawei users unsure what’s next after Google pullout
Huawei users in Malaysia in the dark following Google’s move to suspend business with Huawei, resulting in Chinese tech company losing access to Android operating systems and popular applications like Google Play Store and Gmail.